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The protection plan covers any accidental damage to your glasses that would potentially inhibit you from wearing it, including but not limited to the following:
Start your claim online here to contact our team.
See our FAQ’s below for more or contact our support team at firstname.lastname@example.org to get help from one of our customer experience managers.
No, your replacement glasses are not covered. The protection plan exists for the specific pair it was purchased with.
Yes, you can purchase protection for only one pair, but we recommend purchasing our 2-pack protection plan bundle offered at a discount to cover two pairs of sunglasses or glasses.
No, we currently offer our Protection Plan for only our glasses (accessories are excluded). The Protection Plan is available for collaboration collections but if that collection is no longer in stock we will not be able to replace your glasses with the same style. In this case we will allow you to choose an equal or lesser value pair to replace them with.
Coverage starts on the purchase date and lasts for 2 years.
Start your claim by sending a message to us via this contact form.
Include the following in your message so we can easily process your claim.
The warranty covers your glasses for any manufacturers defects. The protection plan covers you from accidental damage you may incur yourself through natural wear.
Essentially, the warranty protects you from accidental defects caused by us. The protection plan protects you from accidental damage caused by you.